Frequently Asked Questions


 

Oo! Can I get a shirt printed as a sample first?

Oo. No. There’s a lot of time and cost associated with screen printing setup, so sample printing is just too expensive. But here’s what we can do!

Your designer is happy (in fact overjoyed) to send you digital mockups so you an see exactly how your design will look printed on the shirt you choose. Want to get some blank sample t-shirts to test the fit and feel? You got it. Just give us a call and we’ll get them out to you lickety-split (some charges do apply). 888.991.0948


Can you send me a sample for sizing?

Yeppers! We want to help you choose the best shirt styles and sizes to fit your needs.

Call 888.991.0948 to request samples and we’ll get it out to you ASAP. Some limited charges apply.


Can I send back shirts we don’t use?

No. Sorry about that. Because each shirt is permanently printed with your exact design, we can’t accept returns.

 

Here’s an idea. Take them with you on your next missions trip to give away to someone in need.


Can I mix & match different shirt types to hit the next price break?

Yeah, typically. As long as the design remains identical, you can add some extra shirt styles like hoodies or bro tanks to get to your desired price break.


Can I order more shirts at the last minute?

Yeah, but it’s not a good idea to plan that way. If we can save you from making this one mistake, we’ve done our part.

Some youth leaders drop an order for the exact number of shirts they think they need. Period. Trouble is they aren’t thinking about those extra students or parents who sign up (or show up) at the last minute. That’s when we get a call from them freaking out saying, “I gotta get 6 more shirts!” This little oops leads to big expenses.

Here’s the reason why:

It costs us about $100.00 in labor to set up the screen printing press for each order. That’s not a big dealio when printing 150 shirts. That’s only about 75¢ set up cost per shirt. BUT when you’re printing just 6 shirts, it costs you over $16.00 per shirt! So your cool $6.00 shirt skyrocketed to $22.00!

So what do we recommend? Throw an extra few shirts into your original order to be ready for whatever emergency comes your way.

To help you calculate the perfect t-shirt order quantities for your group, we threw together this a handy-dandy shirt ordering formula HERE.


Can I hold payment until I receive my shirts?

We take payment anytime within a week of your order approval, but we need to hold off on shipping until we have payment – that is unless you’re paying with a church check. See below for agreement.

We offer the following payment options:


What shipping company do you use?

We’re UPS loyalists. They’re our go-to shipping company. But sometimes the United States Postal Service comes through with less expensive or even faster service when shipping to Alaska or Hawaii. So if your address happens to be an igloo or grass hut, keep an eye out for the mailman.


Can you design something for me without a shirt order?

Sure! Not a problem. We do custom artwork for youth groups like every single day. Prices are pretty reasonable too. Purchase any of our pre-made templates customized for your ministry for just $75.00. Or if you want a custom design that’s all your own, call us for a quote! 888.991.0948


I’m no artist. Can you design my idea from scratch?

Aw yeah. And we’ll do it free too! Our professional designers can create a custom design you’re gonna love.

Here’s the deal. If you’re printing your shirts through us, we’ll design for free all day long. But if you just need a design without shirts, we can still help. Call us for an artwork-only quote. 888.991.0948


I already have a cool design. Can you print it?

Of course! You’re halfway to the finish line. Upload your artwork HERE to get it in the hopper. And we’ll get started right away.


Can I mix and match shirt colors within my order?

You betcha! In fact we suggest it! If you keep your design the same across your whole order, we can print on a rainbow of fruit flavors (colors) at no additional charge. If your wonderful world of technicolor idea includes switching up the ink colors, there’s a $10.00 charge per color change.


Do y’all only use one t-shirt brand?

Label snob much? No probby, Bobby. We got you.

 

We’re happy to print on any t-shirt brand you want! Our common brands are Gildan and Next Level, but we’ve got access to about 40 different brands. Got something extra special you want to do with your shirts? Let’s get creative together.


Glowing ink! Sweet! But does it really glow?

Sure thing, string bean. Hold it up to the light then snap off the LEDs. Check it out now! Your awesome new design shines green like a middle schooler’s teeth on the 3rd day of camp. Our glow ink shines in the classic haunted house green color you grew up with.

 

Glow ink comes with an extra charge because it requires a second coat to make it glow super bright.


Can I print over these fancy zippers and seams?

I guess if you want to, but it looks awful. Prints over lumpy dumpy zippers and seams ALWAYS come out clumpy and weird. Our machines make your designs look groovy on a flat surface. Surfaces with uneven changes cause ink to clump up and thin out in places where you don’t want them to.

 

Let’s think of a different way to make your cool idea pop without a less-than-perfect result.


I don’t need 12 shirts. Can I get around the minimum?

Let’s just say it’s crazy expensive to do less, so we don’t do it.

 

The costliest part of t-shirt printing is the set up. Your design goes through a complex process from film, to screen, to print, with each color needing its own film and screen. This is also why each new order is priced separately. So ordering less than 12 shirts results in excessive prices. Your $10 shirt made by itself can cost $50 or more.

 

Chin up! 12 shirts isn’t that many. Your prices go down the more you order and you’re half way there already.


How do I figure out how many of each size I should order?

I hate to say it, but there’s a little math involved. But don’t you fret. There’s an ancient secret of T-Shirt ordering mystery that’s been passed down for generations.

 

To keep you from ordering too many or too few of any given size, we are willing to reveal this simple process HERE.


What’s the process here?

It’s easier than you think. Level 1: Tell us what kinda shirts you want and how many. Level 2: Your designer works with you to create something outta control with awesomeness. Level 3: You win and you love your shirts forever.

 

Let’s get started. Send your idea HERE.


How much to get some shirts printed?

That depends on a couple things (number of colors, shirt styles, number of shirts, etc.) But you can find pretty straightforward prices by finding a design template that looks something like what you want. From there you can customize stuff like shirt color, style, and brand to see how your costs are affected.

 

Good news is we never charge for artwork or set up! So that means you have free reign to get creative with your shirts. If price is a big issue for you, tell us. We can usually recommend some steps and corners to cut that will get you right where you want to be.

 

Did we mention 2-week delivery is gratis? FREE!


Why should I order shirts from Youth Group T-Shirts?

First, we’re pretty rad. We don’t know of another t-shirt joint who puts you in the driver seat with friendly designers who know their stuff. They’re gonna get creative and create a design together with you that’s exactly what you need.

 

Oh, and they’re gonna do the design for free. Yup. Free.

 

Add to that our guarantee to get you what you want when you want it and you know you’ve found the best youth group t-shirt place around!

 

What else do you want? Cheese snacks?


What’s your turnaround time?

Free 2 week delivery kicks off on the day you approve your design and give us your list of shirt sizes. Of course if you need em quicker, we can do that. Just keep in mind that rush charges cost a little bit more. But you get that.

 

Have any questions during the process? Your designer will take you through the process from A to Z to ensure you get your shirts on time. Check our Shipping & Delivery page for more.


I need my order on time. What kinda guarantee can you give?

Pahleez. We got this.

 

First, we’ll do everything humanly possible to get your shirts printed and boxed up on or before your preset shipping date. Second, we’re bros with the UPS guy. Their guarantee is ours. If you don’t get your shirts on time, we will make it right. Of course, in case of acts of God or delivery happening when nobody is there to receive your packages, we can’t be held responsible. That said, our life’s work is to get you killer shirts right when you need them. Guaranteed.


Shipping is free? Are you serious?

Yeppers! We love serving your youth group so 2-week delivery is Free (except Hawaii, Alaska, or international – don’t be crazy). Want your shirts a little quicker? Need rush service? It’s not free, but we do everything we can to avoid those charges. Check it out on our Shipping and Delivery Page.


How can we save money on Youth Group T-Shirts?

There are tons secret tricks of the trade to cut costs on T-Shirt orders. Save big with our 6 money saving hacks HERE.